I generally won't post a scathing review or waste my time writing about something that I'm not adoring but this company has really rubbed me up the wrong way.
I bought a few items from Virgo's Lounge online on a whim while I was in Thailand six weeks ago (and was probably suffering from sunstroke). I ordered two dresses and a sweater; upon arriving home I was pleasantly surprised that the sweater wasn't a ball of acrylic yarn but the dresses looked very badly made and that they would end up bursting into a ball of fire if anywhere near an open flame. I immediately contacted their 'customer service' and returned them. To this day I haven't heard a thing or received a penny back from them; I have emailed their customer services numerous times and other than spamming them with resending my email (this is my next plan of action) I am at a loss of what to do next.
I have never experienced such a poor level of customer service and such a total
reluctance refusal to reimburse shoppers for returns.
I warn each and every one to avoid purchasing anything from this shambolic company unless you feel like burning some of your hard earned cash.